Terms of Service
1. General Terms
These Terms of Service govern all use of our website, product browsing, order placement and related services provided by NIRO COMMERCIAL PROPERTY LTD. By accessing and using our services, you agree to fully abide by all clauses stated below.
Time restriction: Any objection to these terms shall be submitted within 7 calendar days from your first use of the website services.
2. User Conduct
All users shall use the website and services in compliance with local laws and regulations. The following behaviours are strictly prohibited:
- Publishing false, offensive, illegal or infringing content on the platform;
- Malicious repeated orders, fake orders or improper interference with normal business operations;
- Unauthorised intrusion, tampering or destruction of website data and functions.
Time restriction: We will review and handle reported improper user behaviour within 3 working days.
3. Order & Transaction Rules
When placing an order, you shall provide true, accurate and complete personal and delivery information. Once an order is confirmed, it shall be deemed as a valid transaction agreement between both parties.
- We reserve the right to cancel abnormal orders with unreasonable information;
- All product prices displayed on the website are final at the time of order submission.
Time restriction: Voluntary order cancellation requests shall be submitted within 24 hours after order confirmation.
4. Product Presentation
Product pictures, specifications and descriptions on the website are for reference only. We strive to ensure information accuracy, and minor differences caused by shooting light, display devices and normal production process shall not be regarded as product defects.
Time restriction: Queries about product information shall be raised within 10 calendar days after receiving the goods.
5. Intellectual Property Rights
All texts, images, logos, graphic designs and content on this website are protected by intellectual property laws. No person may copy, reproduce, distribute or use such content for commercial purposes without written authorisation.
Time restriction: Reports of intellectual property infringement will be verified and processed within 5 working days.
6. Service Interruption
We may suspend website services temporarily for system maintenance, upgrade or network adjustment. We will try our best to arrange maintenance during off-peak hours and minimise the impact on users.
Time restriction: Scheduled service suspension notices will be released at least 48 hours in advance on the website.
7. Disclaimer
Our company shall not be held liable for any loss, dispute or claim arising from the following circumstances:
- Losses caused by users’ failure to keep account information, passwords and personal data properly;
- Service abnormalities or losses caused by network failures, equipment faults and force majeure events;
- Consequences arising from users’ violation of relevant laws or these service terms;
- Third-party websites, links and services accessed through our platform;
- Normal differences between physical goods and online pictures that do not affect product usage.
Our maximum liability shall not exceed the total amount of the corresponding order payment.
Time restriction: All service-related disputes and claims must be submitted within 15 calendar days after the incident occurs, and will not be accepted after expiration.
8. Terms Revision
We reserve the right to update and revise these Terms of Service according to local laws, industry norms and business development needs. Revised clauses will be published directly on this page and take effect immediately.